Summary: CGrow Partition Master performs all disk operations entirely on your local device. We never upload or access your disk content or personal files. We collect limited technical data (license info, anonymized usage stats, crash reports) solely to operate and improve the product.
Wenx Studio LTD. ("CGrow", "we", "us", or "our") operates the CGrow Partition Master desktop application and the website at https://partition.wenxstudio.ai (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By using CGrow Partition Master, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide to Us
- Purchase Information: When you buy a license, our payment processor (Lemon Squeezy) collects your name, email address, billing address, and payment details. We do not store full credit card numbers on our servers.
- Contact Form Submissions: When you contact us, we collect your name, email address, and the content of your message.
- Support Requests: Information you voluntarily provide when requesting technical support.
1.2 Information Collected Automatically
- Device Information: Operating system version, device model, and hardware specifications necessary for license validation and compatibility checks.
- Application Usage Data: Feature usage statistics (e.g., which tools are used, frequency of use), anonymized and aggregated to improve our product. This does NOT include the content of your disk partitions or personal files.
- Crash and Error Reports: Diagnostic information when the application encounters an error, including stack traces and system state. No disk content or personal files are included.
- License Validation: We periodically validate license keys to verify legitimate use. This involves sending an encrypted license token to our servers.
- Website Analytics: Our website uses Google Analytics to understand visitor behavior (page views, referrer URLs, browser type) and improve the site.
1.3 What We Do NOT Collect
- ✅ Disk Content: CGrow Partition Master performs all partition operations entirely on your local device. We do not upload, access, read, or store the content of your disk partitions or any files on your computer.
- ✅ Keystrokes or Input Monitoring: We do not log keystrokes or record screen activity.
- ✅ Personal Files: We do not scan or access any files on your computer beyond what is necessary to perform the disk partition operations you explicitly initiate within the application.
2. How We Use Your Information
| Purpose | Data Used |
|---|---|
| License activation and validation | License key, device ID |
| Processing payments | Name, email, payment info (via Lemon Squeezy) |
| Product improvement | Anonymized usage statistics, crash reports |
| Customer support | Contact information, support request details |
| Legal compliance | As required by applicable law |
| Communication | Email for transactional notices (purchase receipts, license expiry, critical updates) |
5. Data Retention
| Data Type | Retention Period |
|---|---|
| License and purchase records | Duration of license + 7 years (tax/legal requirement) |
| Support tickets | 2 years after resolution |
| Anonymized usage data | Indefinitely (cannot be tied to an individual) |
| Crash reports | 1 year |
| Website analytics | 26 months |
6. Data Security
- Encryption: Data transmitted between the application and our servers is encrypted using TLS 1.2+.
- Local Processing: All disk partition operations are performed entirely on your device. No disk content is ever transmitted to our servers.
- Access Controls: Internal access to personal data is restricted to authorized personnel on a need-to-know basis.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Restriction: Request that we limit the processing of your data.
- Data Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to certain types of processing.
- Withdraw Consent: Withdraw consent for processing that relies on your consent.
To exercise any of these rights, contact us at [email protected].
8. Children's Privacy
Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us and we will delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Wenx Studio LTD.
5970 Clinton Street, Burnaby, BC V5J 2M5, Canada
Email: [email protected]